Meadow Crest Works Logo Meadow Crest Works

Privacy Policy

Last updated: 2025-01-01

Meadow Crest Works (“we”, “us”, “our”) respects your privacy. This Privacy Policy explains what personal data we collect when you use our website, how we use it, the choices you have, and your rights under applicable law (including UK GDPR and, where applicable, EU GDPR).

Controller: Meadow Crest Works, 3 Phillips Manors North Summer WR1 2HZ, United Kingdom. Company No. 15111427. Email: [email protected]. Tel: +44 7701 842799.

1) Data we collect

  • Contact data: name, email, phone number, and message content when you submit our contact form or write to us.
  • Transactional/project data: session dates, locations, preferences, shot lists, agreements, invoices, and delivery information if you book services.
  • Usage data: pages viewed, device and browser information, approximate location, and events such as clicks and time on page (if you consent to analytics).
  • Cookies and similar technologies: see “Cookies & tracking” below.
  • Public/UGC data: comments or testimonials you choose to provide and permit us to display.

2) Sources of data

We collect data directly from you (forms, email, phone), automatically via cookies and analytics (with consent), and from limited third parties (e.g., payment processors when you pay an invoice).

3) Purposes and legal bases

  • Provide and improve the site and services; respond to inquiries; manage bookings and deliver galleries (performance of a contract or steps prior to entering one).
  • Send administrative messages (performance of a contract/legitimate interests).
  • Analytics to understand engagement and improve content (consent).
  • Marketing such as showcasing anonymized work or testimonials (consent/legitimate interests with appropriate safeguards).
  • Compliance, fraud prevention, and security (legal obligation/legitimate interests).

4) Sharing of data

We share personal data only as necessary with:

  • Service providers acting on our instructions (e.g., hosting, email, gallery delivery, analytics if enabled). Examples include Google (Analytics) and Meta (Facebook Pixel) only if you consent to analytics.
  • Payment processors for invoicing and payments. We do not store full card details.
  • Professional advisers and authorities where required by law or to protect our legal rights.

We do not sell personal data.

5) Cookies & tracking

We use a consent banner to give you control over optional cookies. “Analytics” and “Personalization” categories are off unless you enable them. When you click “Accept all,” we load Google Analytics and Facebook Pixel scripts using a consent-based template (they remain inert until consent is given).

  • Strictly necessary cookies: required for core site functions; always active.
  • Analytics (optional): helps us understand site usage. Providers: Google Analytics (G‑XXXXXXX), Facebook Pixel (000000000000000).
  • Personalization (optional): improves on-site experience (currently minimal/experimental).

You can manage cookies anytime using the banner’s “Customize” option and “Save.” Previously given consent can be withdrawn by selecting preferences and saving.

6) Data retention

We keep personal data only as long as necessary for the purposes described or as required by law. Typical periods:

  • Inquiry correspondence: up to 12 months after last contact if no booking occurs.
  • Client/project files and contracts: generally 6 years (accounting/legal) unless a longer artistic archive is agreed with you.
  • Analytics data: per provider defaults; aggregated and anonymized where possible.

7) Your rights

Subject to applicable law, you may request: access, rectification, erasure, restriction, objection (including to analytics/marketing), and data portability. Where processing relies on consent, you may withdraw it at any time. You also have the right to lodge a complaint with the UK ICO or your local authority.

8) International transfers

Some providers may process data outside the UK/EEA. Where applicable, we rely on adequacy decisions or standard contractual clauses and additional safeguards.

9) Security

We use administrative, technical, and organizational measures appropriate to the risk, including encryption in transit (HTTPS), access controls, and least-privilege practices. No method is 100% secure.

10) Children

Our site is not directed to children. If you believe a child provided personal data without appropriate consent, contact us to remove it.

11) Changes to this policy

We may update this policy from time to time. Material changes will be highlighted on this page with a new “Last updated” date.

12) Contact

Meadow Crest Works
3 Phillips Manors North Summer WR1 2HZ, United Kingdom
Company No. 15111427
Email: [email protected]
Tel: +44 7701 842799